Await confirmation of date and equipment availability from the Happyjacks Team via email.
Home Hire: Once confirmed you will receive an email invoice via Paypal asking for a 50% deposit to hold the date. Final balance will be due by 48 hours before hire date.
Venue / Event Hire: Once confirmed you will receive an email invoice via Paypal with 50% of the final amount to pay, this is your deposit. The final balance will be due by 48 hours before hire date.
*Please note you do not need a Paypal account to pay. You can pay as a guest using a credit/debit card.
On the day of your soft play hire:
On delivery/ set up a A RETURNABLE £50 damage/loss/soiled deposit in cash will be required please hand this to the Happyjacks Staff. You will also be asked to sign our Delivery & Set Up Acceptance form.
If damage, loss or soiling has occurred during the Hire please let Happyjacks Soft Play know straight away. Happyjacks Staff will assess any damage and discuss and agree appropriate action with the Hirer. An itemised invoice to cover loss/damage or professional cleaning may be sent after the hire if necessary if costs incurred are over £50. Quotes will be sourced for replacement or mending and any extra costs will be charged to the Hirer.